Skip links

Terms and Conditions

Aspedan Terms of Service 2024

Version 1.0.0

Effective Date: 01/06/2024  Review By Date: 17/01/2024

Please read these Terms of Service carefully before using the Aspedan app and services provided by Aspedan Ltd. By accessing or using our app, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.

Definitions

1.1 “Aspedan” refers to Aspedan Ltd and its affiliates.

1.2 “App” refers to the Aspedan mobile application.

1.3 “Services” refers to the Personalised Health Plans, Daily Health Scores, and other features provided by Aspedan through the app.

Use of Services

2.1 Eligibility: By using our services, you represent and warrant that you are at least 18 years old. If you are accessing or using the services on behalf of a minor, you further represent and warrant that you are the parent or legal guardian of that minor. We do not recommend or support the use of our services by: those under 18 years of age; those who are pregnant or trying to conceive; those who have significant mobility issues; those with significant health issues; those with kidney problems; those suffering with mental health issues; and several other pre-existing health conditions. Please consult your doctor and Aspedan directly if you are unsure if your medical background makes you a suitable candidate for eligibility of use.

2.2 Account Registration: To access certain features and services, you are required to create an account. You agree to provide accurate, complete, and up-to-date information during the registration process and to keep your account credentials confidential. You are responsible for all activities that occur under your account.

2.3 Prohibited Conduct: You agree not to:

2.3.1 Use the services for any unlawful purpose or in violation of any applicable laws or regulations.

2.3.2 Engage in any activity that may interfere with or disrupt the operation of the app or the services.

2.3.3 Circumvent, disable, or otherwise interfere with any security-related features of the app or the services.

2.3.4 Upload, post, or transmit any content that is harmful, offensive, defamatory, or infringes upon the rights of others.

2.3.5 Use any automated means, such as bots or scrapers, to access or collect information from the app or the services without our prior written consent.

2.4 Intellectual Property: All intellectual property rights in the app and the services, including but not limited to trademarks, copyrights, and patents, are owned by or licensed to Aspedan. You agree not to modify, reproduce, distribute, or create derivative works based on the app or the services without our prior written consent.

Medical Information

Aspedan is a digital health company that provides personalised health information and recommendations through its app, Personalised Health Plan, Daily Health Score, and other services. By accessing or using our Services, you acknowledge and agree to the following:

3.1 Not Medical Advice: Although Aspedan’s recommendations, advice, products, or suggestions are based on peer-reviewed literature and have undergone medical validation, they must never be considered as, or substituted for, medical advice. The information provided through our Services is for informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. You should always consult with a qualified healthcare professional regarding any medical concerns, issues, or discrepancies that arise from or during the use of our Services.

3.2 No Responsibility for Health or Medical Outcomes: Aspedan bears no responsibility for the health or medical outcomes of its users. While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or effectiveness of the information provided through our Services. Therefore, we disclaim any liability for any adverse health effects, injuries, or medical conditions that may result from the use of our Services.

3.3 Consultation with a Qualified Doctor: By accepting these Terms of Service, you acknowledge and agree that any health concerns, issues, or discrepancies that arise as a result of or during the use of our Services must be discussed with a qualified doctor or healthcare professional. Aspedan’s Services are intended to complement, not replace, the professional advice and care provided by healthcare professionals.

3.4 Personal Responsibility: You understand and accept that you are solely responsible for your own health and wellbeing. You should exercise your own judgement and discretion when making decisions based on the information provided through our Services. Aspedan shall not be held liable for any damages, losses, or harm arising from your reliance on the information obtained from our Services.

3.5 No Doctor-Patient Relationship: Your use of our Services does not create a doctor-patient relationship between you and Aspedan. The information provided through our Services is not intended to establish such a relationship, and we do not provide medical diagnosis, treatment, or prescriptions.

3.6 By using our Services, you acknowledge that you have read, understood, and agreed to this Medical Information Disclaimer, and you agree to seek professional medical advice when needed. If you do not agree with this disclaimer or any part thereof, you must refrain from using our Services.

Privacy

4.1 Privacy Policy: Your use of the app and the services is subject to our Privacy Policy. By using our services, you consent to the collection, use, and disclosure of your personal information and health data in accordance with our Privacy Policy.

Disclaimer of Warranty

5.1 The app and the services are provided on an “as is” and “as available” basis. We make no representations or warranties of any kind, whether express, implied, or statutory, regarding the app or the services, including any warranties of merchantability, fitness for a particular purpose, or non-infringement.

5.2 We do not warrant that the app or the services will be uninterrupted, error-free, or secure, or that any defects or errors will be corrected. You use the app and the services at your own risk.

Limitation of Liability

6.1 To the extent permitted by applicable law, in no event shall Aspedan or its affiliates, directors, officers, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising out of or in connection with the use of the app or the services, even if advised of the possibility of such damages.

6.2 In no event shall our total liability exceed the amount you have paid to us, if any, for accessing or using the services during the twelve (12) months preceding the date of the event giving rise to the liability.

Indemnification

7.1 You agree to indemnify, defend, and hold harmless Aspedan and its affiliates, directors, officers, employees, agents, or licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or in connection with:

7.1.1 Your access to or use of the app or the services.

7.1.2 Your violation of these Terms of Service or any applicable laws or regulations.

7.1.3 Your violation of any rights of any third party.

Modifications to the Services and Terms

8.1 Aspedan reserves the right to modify, suspend, or discontinue the app or the services, or any part thereof, at any time without prior notice or liability.

8.2 We may also revise these Terms of Service from time to time. The revised terms will be effective upon posting on the app or through other communication channels. Your continued use of the app or the services after the effective date of the revised terms constitutes your acceptance of the changes.

Governing Law and Dispute Resolution

9.1 These Terms of Service shall be governed by and construed in accordance with the laws of the United Kingdom.

9.2 Any dispute, controversy, or claim arising out of or relating to these Terms of Service or the breach, termination, or validity thereof shall be finally settled through arbitration in accordance with the rules of a UK-based Arbitration Institution chosen by Aspedan Ltd. The place of arbitration shall be the United Kingdom. The language of the arbitration shall be English. The arbitral award shall be final and binding upon the parties.

Miscellaneous

10.1 Entire Agreement: These Terms of Service constitute the entire agreement between you and Aspedan concerning the subject matter hereof and supersede all prior or contemporaneous agreements, understandings, or representations, whether oral or written.

10.2 Severability: If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

10.3 Waiver: The failure of Aspedan to enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

If you have any questions or concerns about these Terms of Service, please contact us at:

Aspedan Ltd

Address: Unit 4 Capenhurst Technology Park, Capenhurst, Chester, CH1 6ES

Email: madison@aspedan.com

Phone: +447701078309

By using the Aspedan app and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.